Refund and Returns Policy

Your satisfaction is our priority. If you face any issue with your order, please review our return and refund guidelines.

1. Eligibility for Returns

You can request a return if:

• You received a wrong product

• You received a damaged or defective item

• Size issues (only for certain items, not customized products)

Note:

• Custom-made, personalized, or used products cannot be returned.

2. Return Time Frame

Return requests must be made within 3 days of receiving the order.

3. Condition of Returned Items

Products must be:

• Unused

• In original packaging

• With all tags and accessories

4. Refund Method

Once approved:

• Refunds will be issued to the original payment method OR

• Store credit will be provided (customer’s choice)

Shipping fees are non-refundable.

5. Exchange Policy

Exchanges are allowed if:

• The correct size is in stock

• The request is made within 3 days

Shipping charges for exchanges may apply.

6. Return Shipping

Customers are responsible for return shipping costs unless the product was faulty or we mistakenly delivered the wrong item.

7. Contact for Returns

To request a return or exchange, contact us at:
📩  email or WhatsApp number

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